Business Continuity
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Customer Service (800) 909-5592Phone (574) 288-0500 Fax (574) 289-56671919 South Michigan Street, South Bend, IN 46613 |
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Customer Service (800) 909-5592Phone (574) 288-0500 Fax (574) 289-56671919 South Michigan Street, South Bend, IN 46613 |
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OUR SERVICES:
Emergency Services Water/Flood/Sewage Damage Ice Damming Storm/Wind Damage Fire/Smoke Damage Mold Remediation Biohazard/Trauma Scene Cleanup Contents Restoration Structural Drying Barrier Free Living Media Blasting Reconstruction Odor Control Business Continuity Planning Carpet Cleaning
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AFTER THE UNPRECEDENTED SERIES OF NATURAL DISASTERS SUCH AS HURRICANES
KATRINA, RITA, AND IKE, MANY BUSINESS EXECUTIVES HAVE BEGUN TO THINK ABOUT
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DON’T GET CAUGHT BY SURPRISE Many of our clients have found it helpful to get connected with us prior to an emergency. We can register your company facilities for our emergency services in advance of any possible event in the future. There is no charge for this service. |
CSX Hurricane Katrina Response When Hurricanes Katrina and Rita devastated the Gulf Coast, effectively shutting down rail yards and ports, CSX called on First Response to quickly assess storm surge, wind and flood damage in vital buildings from Louisiana to Mississippi to Alabama. First Response mobilized a small army of restoration specialists and hundreds of pieces of structural drying equipment to quickly assess and remediate hurricane damaged structures so that the rail and shipping infrastructures could be back online as soon as possible to protect our economy. Teams were dispatched to New Orleans and to Mobile, Alabama within 24 hours of the CSX call. Working long hours in challenging conditions, the First Response team quickly fulfilled their mission operating from two base camps—one in a secured perimeter in the Ninth Ward of New Orleans. |
3.3.1 Business Continuity Program
An ongoing process supported by senior management and funded to ensure that the necessary steps are taken to identify the impact of potential losses, maintain viable recover strategies and recovery plans, and ensure continuity of services through personnel training, plan testing, and maintenance.
3.3.3 Disaster/Emergency Management Program
A program that implements the mission, vision, and strategic goals and objectives as well as the management framework of the program and organization.
3.3.6 Incident Management Systems
In disaster/emergency management applications, the combination of facilities, equipment, personnel, procedures, and communications operation within a common organizational structure with responsibility for the management of assigned resources to effectively accomplish stated objectives pertaining to an incident.
3.3.7 Mitigation
Activities taken to eliminate or reduce the probability of the event, or reduce its severity or consequences, either prior to or following a disaster/emergency.
3.3.9 Preparedness
Activities, programs, and systems developed and implemented prior to a disaster/emergency that are used to support and enhance mitigation of, response to, and recovery from disasters/emergencies.
3.3.10 Recovery
Activities and programs designed to return conditions to a level that is acceptable to the entity.
3.3.11 Response
In disaster/emergency management applications, activities designed to address the immediate and short-term effects of the disaster/emergency.
RISK = Probability x Impact
An EFFECTIVE Business Continuity Plan:
Reduces risk through upfront mitigation and
post-disaster response and recovery.
